Nextstop Announcer - A use case

 

Busparrot device for public transport buses is an on board passenger information solution having the following features:

GPS Tracking - enables real time location tracking for passengers

Next Stop Announcement for onboard passengers - next stop announcement offers on board passengers a tension free journey

Passenger Canvassing - helps bus operators to get more passengers

Departure Announcement using bus station P.A System over IoT - Trigger departure announcement at bus station over IoT simply by pressing a button to get more passengers

Passenger Counting: Enables passenger entry and exit counting, helps operators to cross check ticketing and also give insights on passenger demand.

 

Use Case: Smoother Commute and Increased Ridership with Busparrot Onboard Device

Characters:

• Maya: A young professional unfamiliar with the bus route.

• Senior Citizen: A passenger who relies on clear announcements.

• Bus Driver: Operating the bus equipped with the Busparrot device.

• Bus Company Manager: Aiming to increase ridership.

Scenario:

Maya boards a bus for the first time, feeling slightly apprehensive about navigating the unfamiliar route. An elderly gentleman, the Senior Citizen, settles into a seat nearby. The bus driver starts the engine.

1. Real-time Location Tracking: Maya glances at her phone and notices a new app she downloaded - the Busparrot passenger app. Thanks to the Busparrot device's GPS tracking feature, the app displays the bus's real-time location on a map. This allows Maya to relax, knowing exactly where she is on the route and how much longer until her stop.
   
   

2. Next Stop Announcement: As the bus progresses, the Busparrot device on board triggers a clear announcement informing passengers (including Maya and the Senior Citizen) about the approaching stop. This eliminates any confusion and ensures everyone is prepared to disembark when needed.
   
   

3. Passenger Canvassing: Reaching a bus stop, the Busparrot device automatically announces the bus route and destination. This information is intended for potential passengers waiting at the stop, like Maya might have been on her first trip. This "canvassing" helps people identify the correct bus for their journey, potentially attracting new riders.
   
   

4. Departure Announcement at Bus Station: As the bus approaches a busy station, the driver notices a crowd of waiting passengers. They press a dedicated button on the Busparrot device, triggering the Nextbus Departure Announcement System (located at the station) to play an announcement. This announcement informs passengers about the arriving bus route and destination, helping them decide which platform to head towards. This can be particularly helpful for the Senior Citizen who might not be as mobile and would appreciate knowing exactly where to wait.
   
   

5. Increased Ridership: The Bus Company Manager, analyzing data from the Busparrot devices, observes an increase in ridership at specific stops where passenger canvassing announcements were implemented. They also notice a decrease in passenger confusion due to the clear onboard announcements.

6. Collection Cross Checking: The bus company manager can cross check passenger count and actual collection to avoid losses.
   
   
   

Benefits:

• Maya enjoys a stress-free journey with real-time location tracking and timely stop announcements.

• The Senior Citizen benefits from clear announcements, making their commute more manageable.

• Passengers waiting at bus stops can easily identify the correct bus thanks to the route and destination announcements.

• Bus drivers have the option to trigger departure announcements, improving coordination at stations and potentially attracting more passengers.

• The Bus Company experiences increased ridership due to passenger canvassing and improved passenger experience.

Conclusion:

The Busparrot Onboard Device offers a comprehensive solution for both passengers and bus companies. It empowers passengers with real-time information and reduces travel anxiety. Additionally, it provides valuable tools for bus companies to attract new riders and optimize their services. This creates a more efficient and user-friendly public transport system for everyone.